FAQ

What's in your Cookies?

All our cookies are made with quality ingredients like flour, butter, eggs, and chocolate. Some also contain nuts, Nutella, Ferrero, coconut, or Lotus Biscoff. See the Allergens and Ingredients section for full details!

Can my cookies contain allergens?

Yes, many products contain gluten, milk, egg, soy, or nuts. We do our best to avoid cross-contamination, but we can't guarantee it 100%. You can review our Allergens and Ingredients section , which details every detail.

How fresh are the Cookies?

Always fresh and freshly baked, ready for you to enjoy every bite as if they were homemade.

How long do they last?

Our cookies can be stored in their original, sealed packaging for up to a week at room temperature. They'll stay delicious for several days if stored in a cool, dry place. But be warned... they're unlikely to last that long!

Do you deliver?

Yes, we ship to your city so you can enjoy our cookies wherever you are. See our Shipping Policy for more details.
Shipping days: Monday
Carrier: UPS Shipping Coverage: National.

Can I customize my order?

Of course!
Birthdays, special events, or just a unique treat... Contact us and we'll create your perfect cookie.

I want a new flavor?

Every week we add a new flavor to our menu so you can vary your taste and enjoyment.

Can I order large quantities for parties or events?

Of course!
Just write to us ahead of time and we'll make your order perfect for sharing with everyone.

Can I freeze them?

Yeah!!!
For longer storage: You can freeze the cookies in their sealed packaging and in an airtight container for up to 2 months.
To reheat: Remove the frozen cookies from the packaging and place them in a preheated oven at 350°F (180°C) for 8 to 10 minutes. Let them sit for about 20 minutes, and they'll be ready to enjoy fresh from the oven.

How do I place my order?

Very easy!
Select your favorite flavors, choose the quantity ( remember there's a minimum of 4), add them to your cart, and follow the payment instructions. Our orders ship on Mondays.
Receive and enjoy 🚚💖 Direct to your door, fresh and ready to delight your palate. If you have any questions, send us a message and we'll help you.

Where are they located?

Fatima's Cookie Crafters is located in Spartanburg , South Carolina. We currently do not have a physical store. You can place your order with shipping through our online store.

What is the minimum order?

There are 4 cookies so you have a variety and can enjoy the flavors.